Returns & Exchanges
At RRS, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return window for products in their original, unopened condition. If your selection isn't the perfect fit for your skin or style, our streamlined process ensures a hassle-free resolution.
Initiate Your Request
Log into your RRS account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Prepare the Package
Securely pack the unused beauty products in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided in your email to the outside of your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing