Frequently Asked Questions
Everything you need to know about your RRS beauty experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Are your beauty products cruelty-free?
Yes, at RRS, we are committed to ethical beauty. All our products are 100% cruelty-free and never tested on animals.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.
How can I track my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna.
Are RRS products safe for sensitive skin?
Most of our formulas are dermatologist-tested and hypoallergenic. However, we recommend checking the full ingredient list on the product page or performing a patch test before full application.